Privacy Policy mask

INFORMATION ON THE PROCESSING OF PERSONAL DATA AND COOKIES ON TEP ENERGY SOLUTION WEBSITE

Tep Energy Solution site’s management methods in relation to the processing of personal data of site users.

1. Why this notice?

This statement is provided pursuant to EU Regulation 679/2016 ("GDPR"), to those who interact in general with Tep Energy Solution’s website.

The presence of this statement in the footer of the web page ensures that the user is on the web pages of Tep Energy Solution.

This privacy statement applies only to the site of Tep Energy Solution and not to other website accessed by users via links.

2. Types of personal data treated

Tep Energy Solution, as data controller, announces that following the inclusion of their information on Tep Energy Solution's website or through authentication for Tep Energy Solution web services, data regarding persons identified or identifiable may be processed.

2.1 Cookies

2.1.1 Purpose of using cookies

Tep Energy Solution's website uses certain cookies to make its services simple to use and to allow users to enjoy efficiently the web pages of Tep Energy Solution. The cookies are also for improving the service provided to the users, making it more effective and/or enabling certain functions.

2.1.2 Cookies used

Tep Energy Solution's website use cookies to track browsing on the pages of the website anonymously and for statistical purposes. In particular, cookies are used to allow technical users to exploit the services requested through our website. Without these cookies, it would not be possible to provide the requested services. For example, technical cookies may also be used for remembering eventual activities carried out by users in case they return to the previous page of a session. Technical cookies are also used to collect information, in aggregate, on the number of users and the ways they visit the website themselves.

Tep Energy Solution's website uses the service offered by Web Trends Inc. (hereinafter referred to as "Web Trends") with headquarters at Mallard Court, Market Square, Staines, Middlesex TW 18 4RH United Kingdom, for the generation of statistics on the use of the web portals. The information are used to track and analyse browsing, elaborate report on website activity that would be used by web site operators, provide services related with website activity, information about connection (mobile, personal computer, browser etc.) about search queries and linking to the portal pages. The information gathered from the cookies are stored on Web Trends’ servers.

By using Tep Energy Solution's site, you consent to the processing of your data by Google in the manner and for the purposes set out above.

It is possible to read Web Trendsat at the following link: http://www.webtrends.com/terms-policies/privacy/privacy-statement/ Tep Energy Solution's website uses the Google Analytics service of Google, Inc. (hereinafter "Google") for the generation of statistics on the use of the web portals; Google Analytics uses cookies (not third-party) that do not save personal data. The information derived from the cookies on the use of the website by users (including IP addresses) will be transmitted by the user's browser to Google, with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, and stored on the company’s server.

According to the existing terms of service, Google will use this information, as Independent Data Controller, for the purpose of tracing and examining the use of the website, for compiling reports on the website activity for website operators and providing other services related to activities on the website, the connection mode (mobile, PC, browser used, etc.) and the methods of research and linking to the portals pages. Google may also transfer this information to third parties where required to do so by law or if third parties process the information on Google's behalf. Google will not associate IP addresses with any other data held by Google.

To consult Google’s privacy policy, concerning the Google Analytics service, please visit the website http://www.google.com/intl/en/analytics/privacyoverview.html.

Monitoring cookies can be disabled without any consequences for the use of the portal: to disable them, see the next section "How to disable cookies via browser setup (opt-out)".

To learn about Google’s privacy policies, please visit the website http://www.google.com/intl/it/privacy/privacy-policy.html.

2.1.3 Third-party website and services

Tep Energy Solution's website may contain links to other website that have their own privacy policy.

Tep Energy Solution may not be held liable for the data processing carried out by this site.

2.1.4 How to disable cookies

To disable all cookies

You can refuse consent to the use of cookies by selecting the appropriate settings on your browser: unauthenticated use of Tep Energy Solution's website will in any case be possible and all of its features available.

The following section provides links that explain how to disable cookies for the most popular browsers (for other browsers, we suggest looking for the option in the help section of the software).

Internet Explorer : http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-11

Google Chrome : https://support.google.com/chrome/answer/95647?hl=it

Mozilla Firefox : http://support.mozilla.org/it/kb/Gestione%20dei%20cookie?redirectlocale=en-US&redirectslug=Cookies

Opera : https://help.opera.com/en/how-to-clear-browser-cache-history-cookies/

Apple Safari : https://support.apple.com/kb/PH19214?locale=it_IT

· To disable solely Google Analytics cookies

It is possible to disable Google Analytics cookies by using the opt-out plug-in provided by Google for the main browsers. In this way it will also be possible to use the online services of the Tep Energy Solution website.

· To delete cookies already stored on the terminal

Even if the permission to use third-party cookies is revoked, before such revocation, the cookies may have been stored on the user's terminal. For technical reasons it is not possible to delete these cookies; however, the user's browser allows them to be deleted in the privacy settings. The options in the browser in fact contain the option "Clear browsing data" that can be used to delete cookies, site data and plug-ins.

2.2 Telematic traffic data

During their normal operation, the computer systems and software procedures used to operate the website acquire some personal data whose transmission is implicit in the use of Internet communication protocols or which are used to improve the quality of the service offered.

This information is not collected in order to be associated with identified people, but it could, by its nature, allow the users to be identified through processing and associations.

This category of data includes IP addresses or domain names of computers used by persons who connect to the site, the URI (Uniform Resource Identifier) of requested resources, the time of request, the method used to submit the request to the server, the size of the file received in reply, the numerical code indicating the status of the reply given by the server (successful, error, etc.) and other parameters regarding the operating system and computer environment of the user.

These data are used only to obtain anonymous statistical information on the use of the site and to check that the computer systems are working correctly. The data could also be used to ascertain liability in the event of hypothetical IT offences or if damage occurs to Tep Energy Solution or third parties.

2.3 Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail, messages or any type of communications to the addresses indicated on Tep Energy Solution's website entails the subsequent acquisition of the sender's address, or of any other personal data that will be used to respond to the requests. It will be ensured that such processing will be based on the principles of correctness, lawfulness, transparency and protection of your privacy in accordance with the provisions of EU Regulation 679/2016 (hereafter "GDPR"). Concise statements shall be progressively shown or displayed on web pages dedicated to particular services given upon request.

3. Data Controller of the Processing

The Controller of the Processing of the data referred to herein is Tep Energy Solution, with registered office at Viale Regina Margherita n. 101, Roma (RM).

The personal data collected will be processed exclusively for purposes connected to the activities of Tep Energy Solution's website and the services offered.

The legal basis of the processing is the consent to the provision of data that in this case is necessary to use the various services.

Tep Energy Solution reserves itself the right to cancel registration and to interrupt the provision of services in the event the data obtained prove to be false.

The personal data may be disclosed solely to associates/subsidiaries or to public or private entities for the fulfilment of obligations under law.

The data processing regarding the services of Tep Energy Solution's site takes place at the company legal office and is dealt with solely by employees or third parties whose liability is envisaged under contract with privacy clauses, for occasional maintenance operations and for activities necessary to perform specifically requested services.

During their normal operation, the computer systems and software used to operate this site save some personal data whose transmission is implicit in the use of Internet communication protocols. These data are used solely to obtain statistical information on the use of the site and to check their correct operation.

The optional, explicit and voluntary sending of electronic mail to the site and to the addresses indicated on this website entails the subsequent acquisition of the sender's address, which is necessary to respond to requests, as well as any other personal data included in the message.

4. Legal basis of the processing and non-obligatory nature of data provision

Apart from what is specified for cookies and browsing data, the user is free to provide personal data contained in the forms on Tep Energy Solution's site or in any case indicated on the occasion of contacts with Tep Energy Solution to request the sending of informative material or other communications or to access specific services. The absence of this data may make it impossible to fulfil the request.

5. Processing method and policy on the retention of personal data

Personal data are processed exclusively for aims connected with the activities of the website, using automated tools only for the time strictly required to achieve the purpose for which they were collected and in any case until the interested party declares to revoke the consent given. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorised access.

6. Rights of the parties concerned

Pursuant to articles 15-22 of the GDPR, the person to whom the personal data refer, is entitled:

1) to receive confirmation of the existence or otherwise of his/her personal data, even if they are not yet recorded, and to their communication in an intelligible form.
2) to be informed of:

a) the source of the personal data;

b) the processing purposes and methods;

c) the logic applied when data are processed using electronic equipment;

d) the identity of the data controller, data processors and designated representative pursuant to Article 5(2);

e) he parties or categories of parties to whom the personal data may be communicated, or who may learn about them as appointed representatives in the territory of the State, as managers or other persons appointed for specific tasks.

to obtain:

a) the updating, rectification or, where he/she wishes, the integration of the data;

b) the cancellation, anonymization, or blocking of data processed unlawfully, including data that does not need to be retained for the purposes for which it was collected or subsequently processed;

c) certification that the activities mentioned in (a) and (b), including their content, have been notified to those to whom the data was disclosed, unless this requirement proves impossible or implies manifestly disproportionate measures with respect to the protected right.

d) data portability: the right to receive personal data in a structured, commonly used and automatically readable format, and to transmit such data to another data controller, only for cases where the processing is based on consent and for only data processed by electronic means.

To oppose, in whole or in part:

a) for legitimate reasons, to the processing of his/her personal data, even if it is pertinent for collection purposes;

b) to the processing of his/her personal data for the purpose of sending advertising materials or for carrying out market researches or promotional communications.

For the purposes of this Article, you are entitled to request the cancellation, transformation into an anonymous form or blocking of data processed in violation of the law and, in any case, to object, for legitimate reasons, to their processing.

Lastly, we remind you that as an interested party you can revoke the consent given at any time, without prejudice to the lawfulness of the processing carried out before the revocation.

Such requests should be addressed:

- by e-mail, to the following address: dataprotectionofficer@pec.snam.it